Privacy Policy

Welcome to Trading Outpost, operated by Trading Outpost. (the “Company” or “Trading Outpost”). By accessing the Trading Outpost website found at, whether through a mobile device, mobile application or computer (the “Service”), you agree to be bound by this privacy policy (the “Policy”), whether or not you create a Trading Outpost account. Trading Outpost has created this Policy in order explain our privacy practices. The following discloses our information-gathering and-dissemination practices for our Service. By using the Service, you do hereby warrant and represent that you have read, understand and agree to all terms and conditions stated herein, including our Terms of Use, available at, which is incorporated herein by reference, which govern the use of the Service offered by Trading Outpost, and that you are giving Trading Outpost permission to use and store such information consistent with this Policy and our Terms of Service. We encourage you to read this Policy carefully when using our Service or transacting business with us. A user of the Service is hereinafter referred to as a “User,” or collectively, the “Users.”

Links and Information

This Service may contain links to other websites and mobile device applications. Please review our Terms of Service, available at:, for more information.

Information Received by Trading Outpost

Personal Information. We may collect information that can identify you such as your name, and email address (“personal information”) and other information that does not identify you such as your interests and location. We may collect this information through the Site or the Service. By using the Service, you are authorizing us to gather, parse and retain data related to the providing and administering of the Service. In order for you to utilise the website and to take advantage of particular opportunities provided through the Service, you will be required to furnish limited personal information, such as your name, email address, Facebook account details and geographical location. You may choose to send Trading Outpost personally identifying information in an email message containing information or inquiries about the Service. Anonymous or Aggregated Data. Trading Outpost collects and stores certain data about the use of the Service on an aggregate and/or anonymous basis. Trading Outpost does not link this information to anything personally identifiable to you. Cookies and Other Technologies. When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may utilise persistent cookies that only Trading Outpost can read and use to save your login information for future logins to the Service, to assist in processing items in your tip basket, to hold session information, and to track user preferences and settings. We may utilise session ID cookies to enable certain features of the Service, to better understand how you interact with the Site and Service, and to monitor aggregate usage by our Users and web traffic routing on the Service, to track the number of transactions and communications in Trading Outpost instant messaging and to identify visited areas of the Site and Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third party advertisers on the Service may also place or read cookies on your browser and we may use Flash cookies (or local shared objects) to store your preferences or display content based upon what you view on our site to personalize your visit. When using the Site, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the Service. We and our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with the Service and HTML-formatted messages to, among other things, track the actions of Users and message senders and recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site and Service usage and response rates. We may also engage one or more third party service providers to serve online advertisements on our behalf. They may use a “pixel tag” to collect anonymous information about your visits to this Site and the Service, and to other websites, and they may use that information to target advertisements for goods and services. This information is collected anonymously, in a manner that does not personally identify you. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Service and to deliver or communicate with cookies. We also may include web beacons in advertisements or email and/or instant messages to determine whether instant messages have been opened and acted upon. The information we obtain in this manner enables us to customize the Service we offer users, and may be used to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities. IP Address. When you visit and interact with the Site, Trading Outpost and/or third parties with whom Trading Outpost has contracted to provide services to Trading Outpost may collect your Internet Protocol Address (“IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.

Trading Outpost's Use of Personal Information

Trading Outpost uses Personal Information for the following general purposes:

  • to provide our Service,

  • for tipping, identification and authentication, and fraud prevention,

  • to match you with other Trading Outpost Users based on your location and matching preferences

  • to analyze Site and Service usage and improve our products and the Site and Service,

  • to contact you and deliver administrative notices and communications relevant to your use our products and services,

  • for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity,

  • for distribution to third-party contractors that provide services to Trading Outpost and partners of Trading Outpost who are bound by privacy restrictions at least as restrictive as those set forth in this Policy,

  • to enforce our Terms of Service, and

  • as otherwise set forth in the Policy. Although we ensure that our third party agents (“Agents”) receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this Policy, Trading Outpost is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates, vendors, suppliers, advertisers or any other third-parties which receive personal information from Trading Outpost whether with or without the consent of Trading Outpost. By using this Service and Site, you do hereby agree to hold Trading Outpost harmless from any claims and/or damages that may arise from the actions of any of its affiliates, vendors, suppliers, advertisers and/or any other third-parties which receive personal information from Trading Outpost whether with or without the consent of Trading Outpost. Two things drive Trading Outpost’s decisions regarding the use of information collected from Users: 1) improving User experience by offering personalized services, content, information and advertising, and 2) market research. Ads are a standard part of user experience on the Internet, and Trading Outpost believes that targeted advertising enhances this experience. Trading Outpost may use Cookies, your location and other technologies and personal information to place ads, sponsored content or other commercial solicitation where it believes interested parties, including Users, will see them. In addition to banner ads, Trading Outpost may advertise products, companies and events that we think might interest you through the email address you provide, through instant messaging in the Service, through push notifications to your mobile device or in any other manner which does not violate the terms contained herein. Trading Outpost may analyze personal information and Web Navigational Data based on your interests, location and age, and may use the analysis from this information in a way that doesn’t reveal a User’s personal information (“Market Research”) in order to:

  • Market the Service,

  • Improve the likelihood of a sale to a group of Users, or

  • Increase the likelihood that a group's experience with the Service is relevant to its interests as a whole. Trading Outpost uses data at the individual level to sell, offer and inform Users of products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research. If you would like more information about our policy, or to opt out, please review our Terms of Service, available at or email

You may opt-out of receiving communications from other Users and choose not to receive future communications unrelated to the Service. During registration, you choose whether to receive instant messages from other Trading Outpost Users whether to receive push notifications to your cellular device and whether you want to participate in a variety of Trading Outpost features, including without limitation, tipping and receiving tips. This information remains on your Settings where you can, at any point, easily edit it to indicate that you have changed your mind. After logging on, click on your profile on the bottom right of any page, then select settings in the top left corner of your profile page and make your settings selections. ” . If you receive unsolicited email from a Trading Outpost domain, please contact us at

Trading Outpost’s Information Retention Policy

To preserve the integrity of our databases and to refine our Service, we may retain personal information submitted by Users for an indefinite length of time. If required by law, we will delete personal information by erasing it from our database. We will also respond to User requests to delete or correct account or personal information, which you can do by contacting Trading Outpost at Trading Outpost’s Security of Collected Information Your Trading Outpost account is password-protected so that only you and authorized Trading Outpost staff have access to your account information. In order to maintain this protection, do not give your password to anyone. If someone who represents to you they are Trading Outpost staff and asks for any personal account information, including password, check their URL. If it doesn't say they are, they aren’t. Also, if you share a computer or cellular device, you should sign out of your Trading Outpost account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties. Trading Outpost makes every effort to ensure that your information is secure on its system by backing up data in separate back up drives and uses public key access encryption and firewalls on both our main and backup servers. Only certain authorized Trading Outpost staff can access personal information, and then only if it is relevant to their job duties. Trading Outpost has staff dedicated to maintaining this Policy and other privacy initiatives, periodically reviewing security and making sure that every Trading Outpost employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Trading Outpost cannot guarantee the security of any information you transmit to us, and you do so at your own risk. While Trading Outpost will use commercially reasonable efforts to ensure the security of all personal information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal information and/or Financial Information stored therein, and you agree to hold Trading Outpost harmless to the fullest extent of the law for any damages, losses, causes of action, claims, suits, judgments and sums of money that may result therefrom. If you have any further questions on this issue, please refer to the Terms of Use, available at Trading Outpost expressly disclaims any liability that may arise should any other individuals obtain the information you submit to Trading Outpost, its Site or Service, whether such information was provided by you or adduced by Trading Outpost in connection with your use of the Site or Service.

With whom does Trading Outpost Share Information?

When you submit information to Trading Outpost, it is collected, processed and maintained solely by us. We may allow our business partners to collect information about Users that is not extremely sensitive Information. Trading Outpost reserves the right to share anonymous market research data collected on this website. Trading Outpost reserves the right to disclose personal information from both private and public areas of this website at our discretion, if required by law or if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or Trading Outpost, or to comply with a judicial proceeding, court order, subpoena or other legal process. We will not transfer to a non-Agent third party any personal information that is sensitive in nature, such as information specifying your medical or health condition, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership without your prior affirmative consent. Finally, Trading Outpost reserves the right to transfer, sell and/or distribute all information collected through the Service to an affiliate, subsidiary, or third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or stock. We will use our best efforts to ensure that the new entity follows this Policy with respect to your personal information, as and to the extent required by applicable law.

How can Users Edit Their Information?

Trading Outpost believes strongly in giving you the ability to access and edit your personal information. To update your personal info, click on the My Profile link at the top of the main menu. There you can view, update and correct your account information. You may edit your account information at any time. Our databases automatically update any personal information you edit in your Settings, or that you request we edit.

Notification of Changes

Trading Outpost’s security and privacy policy are periodically reviewed and enhanced as necessary. This Policy might change as Trading Outpost updates and expands the Service. Trading Outpost will endeavor to notify you of these changes by email, but will not be liable for any failure to do so. Trading Outpost also encourages you to review this Policy periodically. If you do not understand any of the terms or conditions of any of Trading Outpost’s policies, you may inquire regarding the same via email at

Users from Outside Australia

Trading Outpost and its Service are based in Australia, and the Company’s offices are headquartered in Australia. Please be aware that information you provide to Trading Outpost that it obtains as a result of your use of the Service may be processed and transferred to Australia and be subject to Australian law. The privacy and data protection laws in the Australia may not be equivalent to such laws in your country of residence. By using the Site, the Service, or by providing Trading Outpost with your information, you consent to this collection, transfer, storage, and processing of information to and in the Australia. Trading Outpost will take all steps reasonably necessary to ensure that you data is treated securely in accordance with this Policy.

No Rights of Third Parties

This Policy does not create rights enforceable by third-parties or require disclosure of any personal information relating to Users of the Site Service.

How Can I Reach Trading Outpost staff?

If you have technical problems, questions or other issues related to your use of Trading Outpost, please contact us at Trading Outpost staff will respond to all requests sent through mail or email from Users interested in knowing more about what personal information is stored on the Trading Outpost database, or if they want their personal information nullified, or have additional questions regarding privacy.

Contacting Us

If you have any questions about this privacy statement, the practices of this Service or Site, or your dealings with this Site, you may contact us at